1. Acceptance of Terms

Welcome to TrueValueCRM + Unicorn KPI™ ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our platform, including our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

TrueValueCRM is an AI-native unified Customer Relationship Management and Performance Intelligence platform that provides:

• Customer relationship management tools
• AI-powered business insights and analytics
• Performance tracking with our proprietary Unicorn KPI™ system
• Team collaboration and productivity tools
• Business intelligence and reporting features
• Integration capabilities with third-party services

3. User Accounts

Account Creation

To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

Account Responsibilities

• Maintain the security of your login credentials
• Notify us immediately of any unauthorized use
• Ensure all information provided is accurate and up-to-date
• Comply with all applicable laws and regulations

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any fraudulent or deceptive practices
• Upload or transmit viruses, malware, or other harmful code

5. Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

6. AI and Data Processing

Our platform uses artificial intelligence and machine learning technologies to provide enhanced features and insights. By using our Service, you acknowledge and consent to the processing of your data through these AI systems for the purpose of improving your experience and providing valuable business insights.

7. Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are owned by TrueValueCRM and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a limited, non-exclusive license to use, store, and process your content as necessary to provide the Service.

8. Payment Terms and Subscriptions

Our Service may be offered through various subscription plans:

• Free trial periods as specified during registration
• Monthly or annual subscription plans
• Enterprise custom pricing options

Payment is due according to your selected billing cycle. We reserve the right to suspend or terminate your access to paid features if payment is not received when due.

9. Service Availability and Modifications

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with reasonable notice. We may also update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.

10. Limitation of Liability

To the maximum extent permitted by law, TrueValueCRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the Service.

11. Indemnification

You agree to defend, indemnify, and hold harmless TrueValueCRM and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in California.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: